FREQUENTLY ASKED QUESTIONS

SHIPPING + RETURNS

  • What really sets our B Sérum apart is how intentional it is.

    Every ingredient is carefully chosen, thoughtfully balanced, and kept simple — because skin responds best when it isn’t overwhelmed.

    Made in small batches and rooted in a holistic approach to skincare, this serum is designed to support healthier, stronger-looking skin while staying true to our commitment to quality and ethical sourcing.

  • Incorporating our B sérum into your skincare routine is effortless.

    After cleansing and toning, dispense a small amount onto your fingertips and gently pat it onto your face and neck.

    Allow the serum to absorb before applying your moisturizer.

    Its lightweight texture ensures seamless integration, making it an essential step in achieving a luminous and rejuvenated complexion.

  • Our B sérum is thoughtfully crafted to benefit a wide array of skin types. Whether your skin is dry, oily, combination, or sensitive, our serum's balanced formulation caters to diverse needs.

    Its adaptable nature ensures it harmonizes with your skin, promoting radiance and a healthy glow regardless of your skin type.

  • For all order over $49 shipping is FREE.

    Anything under $49 will be a flat rate of $16

    We currently ship only to locations in Canada

  • All shipments travel ground through Canada Post.

    For any rush orders please email hello@skinbyKDU.ca . Extra charges may be occured.

  • We gladly process returns for unused skinbyKDU skincare items.

    Cost of returns is the responsibility of the customer

    Simply return the product with a printed copy of your order details within 10 days of delivery.

    Please allow 7-10 business days for your refund to be completed.

    Our dedicated Customer Care team is available to address any queries you might have, ensuring your confidence in both your purchase and your skincare journey.

    Reach out to us at hello@skinbyKDU.com for support.

SULFUR SOAP

  • Sulfur is a time-tested acne treatment that works by targeting oil, bacteria, and inflammation at the source.

    1. Reduces excess oil that feeds breakouts

    2. Helps control acne-causing bacteria

    3. Unclogs pores by gently increasing cell turnover

    4. Calms redness and inflammation

    5. Well-tolerated by sensitive and hormonal acne-prone skin

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  • Benzoyl peroxide is strong — and for many people, too strong.

    Sulfur treats acne in a gentler, more balanced way.

    *Clears pores without stripping skin - Sulfur helps dry out excess oil and unclog pores without damaging the skin barrier.

    *Calms redness and inflammation - It doesn’t just fight breakouts — it helps calm angry, inflamed skin.

    *Less dryness, less irritation - Benzoyl peroxide often causes peeling, burning, and sensitivity. Sulfur is usually better tolerated, especially for adult or sensitive skin

    *Safe for long-term use - Sulfur can be used consistently without the rebound breakouts or irritation many people experience with benzoyl peroxide.

    *No fabric bleaching - Sulfur won’t ruin towels, sheets, or clothing (benzoyl peroxide often does).

    Bottom line: Sulfur works with your skin, not against it — making it a smarter option for clearing acne without wrecking your skin barrier.

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  • This soap contains 10% sulfur —a level that’s clinically effective for acne while still being gentle enough for regular use.

    *Strong enough to help clear clogged pores and active breakouts

    *Helps reduce excess oil and acne-causing bacteria

    *Balanced to avoid excessive dryness or irritation

    *Suitable for teen and adult acne when used as directed

    Why 10% matters:
    Lower percentages may not be effective for stubborn breakouts, while higher concentrations can be unnecessarily drying. 10% is the sweet spot for results without compromising the skin barrier.

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  • 1. Lather soap in your hands.

    2. Wash all acne areas. Yes, this soap is designed to heal acne anywhere on the body.

    3. Rinse off with a face cloth.

    4. Follow up immediately with your favourite clean moisturizer.

    5. Sunscreen should be applied every morning.

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  • Use daily while the acne is active.

    *If you notice any dryness, use 2-3 times per week, until acne is cleared.

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  • Where ever you have break outs you can safely use our 10% sulfur acne soap!!

    If you are having break outs in other areas like your back or backside, dry brush the area first, cleanse with our 10% sulfur acne soap, followed immediately with a moisturizer.

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B sérum